16 July 2014

Janome Horizon 7700 Review

THE FINAL WORD:  I have been neglecting to update this review, and a final word is now in order. About five months ago the machine conked out. I turned it off and when I turned it on an hour later, nothing. I took it to a very reputable technician, and his report was fatal. The motherboard on the machine was dead and Janome was not shipping replacements with no indication whether, if at all, a replacement board would become available. The best the technician could do was replace the power supply so that the machine turns on and off, and runs in a straight stitch, and only a straight stitch, with the needle plate in the zig-zag position. So I can't even get a straight stitch with the needle plate in a straight stitch position. 

I am still using the machine, as it runs fine in its extremely limited present mode, but the verdict is grim:  the machine turned out a dud and I will not buy another Janome at this level. The machine lasted less than four years total. I now think more than ever that a mechanical machine is the only way to go, new or used. I haven't made any changes yet, but when I do, a servo-motor Juki straight stitch is definitely in the mix, along with a Singer U series zig zag, or a used Bernina or Pfaff from the 60s or similar. Or maybe a used Janome 1600P if one turns up.

On the bright side, the first machine I bought, my Janome DC2012, runs as good as ever, and I also have a Janome 643D serger that I bought used and it is sailing right along after five years of regular use. So I am not totally soured on Janome machines, but I am completely turned off by the high end computerized machines and really think they are a trap. 

Just my current thoughts after some serious ups and downs with this machine, loving what it accomplished and mourning its collapse.

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After six months now with the machine, I have added some updates to my review. Details are at the end of this posting, but in a word my current assessment of the machine:  more of a mixed bag than I expected.


Three years ago I bought my first new sewing machine – a Janome DC 2012. It seemed like a big commitment at the time, and a lot of sewing machine, more perhaps than I could use, but it is now four queen-size and two full-size and four baby quilts later and I have recently upgraded to a newer new machine. For a while I had been thinking about going bigger. (Like from the moment I walked out of the store with the first machine!) But this past spring I started seriously to research the options, and the one machine that kept coming up again and again as I surfed online was the Horizon 7700. I didn’t find a lot of reviews, but the ones I found were quite helpful, and I am adding my own early impressions, after four weeks together, in hopes it will be useful to similarly crafty folks.



A bit of background:  At the start of June I was trying to quilt with a 100 weight invisafil thread, and the thread kept breaking and nothing I could do was working, and I realized that it would take me months and months to finish the top at the rate I was going. Then there was the endless wrangling to get the quilt through the throat of the machine. Productive as my relationship with the DC 2012 had been, I seemed to be pushing its limits. The big quilt show was in Chicago the third weekend of June, so I decided to go and try out different machines. Not that I would buy anything, but just do some research, so that I could make a measured decision, nothing impulsive. And you all know how that ended!

So about the machine itself, to start with the best: 

Straight line and wavy line quilting with the built in acufeed foot is superb. It had taken me almost two weeks to finish about a fifth of the quilting I had started on my older machine. Yet I finished the entire rest of the quilt in six days on the new machine. The whole time I kept thinking, this is incredible! And quiet! (I listen to the radio while I work, and working with the 7700 I can actually hear the radio while I am working.) Where the thread was breaking once or twice and more every line of quilting on the DC2012, I think I had about three breaks total on the entire remainder of the quilt with the 7700. Where I had a lot of little problems with puckering on the back of the quilt, even with the walking foot, on the 2012, and had to pull a lot of stitches and sew again, I had no puckering on the 7700, apart from one small spot, and that was my own mistake.
 
I am waiting on some helping hands so I can take a good picture of the whole quilt in sunlight, but in the meantime here is a detail to give an idea of the quilted wavy line stitches.
The extra wide throat space also is incredible. It makes a huge difference, being able to move so much of the bulk of a quilt without having to tug and push.

Everything else about the machine:  honestly everything else about the machine is less wow-inducing, and it has quirks, unsurprisingly, but nothing to detract from the satisfaction of that great quilting stitch.

The placement of the bobbin winder for example on the top of the machine is really awkward to use. Likewise the built in horizontal spool. A thread stand with this machine is a foregone conclusion I think. And then the whole design of the top of the machine gets awkward, because it is always under the path of the thread. Minor stuff, but really it isn’t as well designed as it looks.

The automatic thread cutter:  This is a mixed bag. It works great if you are starting and stopping at an edge you will later trim or in a seam allowance and don’t mind a little tail of thread and some occasional nesting. But if you are starting and stopping anywhere that counts, especially if the back surface counts, the results are uneven. Little tails on the back after the thread cuts. Some bunching at the start that seems impossible to avoid. As a result I find I am not using the thread cutter any place where I care a lot about the look of the finished sewn surface, i.e. where I think the actual starting and stopping points on the back of the quilt will show. 

The user interface with the jog dial and select button works fine, but is also a bit fussy. In particular it is easy to almost select a stitch, and not get there. Several times I thought I had selected a new stitch and only realized as I was sewing and the stitch didn’t look like I was expecting, that the reason was because it wasn’t the stitch I was expecting. Because I had forgotten to press the center select button after jogging the dial to the stitch I wanted. (The prior two sentences make perfect sense, if you have used the machine at all.)

Though the acufeed works great, its placement by the presser lift gets in the way whenever you change feet or remove the shank. The included knee lift works as advertised.


The stitch selection on the machine is big, and I made a stitchionary to see what they all look like. Everything works well, though realistically I don’t see much use for most of these stitches, at least not in a quilting way. The monogram alphabets are cute and seem like they will be good for making quilt labels, though no substitute for proper embroidery. (Not that I have any idea what I would do with it, but moving quickly up my wish list is an embroidery machine…)

The 02 quarter inch foot. This foot so far is a bit of a disappointment. It works, but also flexes slightly, and as it flexes the flange clanks on the right set of feed dogs and makes a grating noise. I realize many users of this machine really like this foot, and don’t like the original quarter foot, but for whatever reason my experience so far is the opposite. I have found that the regular quarter foot is more stable and doesn’t clang, though it is not as “scant” as the 02 foot.

In a fit of optimism when I bought the machine I also bought the acufeed quarter foot, but it is more like a half inch foot, it is so wide, which means a big adjustment of the needle drop to get it down to reasonable size, which means it isn’t possible to use it with the straight needle plate, which seems a lapse in design. The clear quarter inch foot is looking more and more like a good option, but also I am a bit irked at having to spend any more money for a small piece of plastic that I think should have been included from the start.


The automatic plate converter. This works great. The only hitch is that if you are using a D1/2/3 straight stitch a lot, make sure to program the machine to its resumption setting. Otherwise every time you turn on the machine, it will reset the plate, and this is really irritating.

The included extension table. It is fine for working with medium and small pieces of fabric, but not as sturdy as it looks and no comparison with a proper flush table. I was able to finish comfortably a full size quilt, but I will definitely be investing in a table big enough to hold the bed level with a larger surface before I start working on the next one.

The needle plate is quite awkward to remove for cleaning. Something about the placement of the screws and also the bulk of the shank and acufeed.  

The built in led lights are fine, but not nearly enough on their own to see clearly the sewing area. Not even close.

All of this is small potatoes in the end, compared with how wonderfully the machine does the thing I care about most, and with a difficult thread no less.

As for free motion quilting, I have only played around with a quilt sandwich, and it seems to work quite well, much better than the DC 2012. With the old machine (does three years count as old?) I didn’t think seriously about getting into free motion quilting. With this machine, I am seriously starting to think about it.


If you’ve read this far, last but not least you are probably wondering, what did this cost? I paid $1699. Not small change, but significantly less than the retail on the major websites, and perhaps discounted because it is was older stock…

The comparable Bernina machine (750) that I played with at the quilt show was $4159. It was really beautiful and I had to walk away slowly after using it and take a deep breath, and remind myself that I have lived my whole life without such an expensive sewing machine and until that moment never minded, and that I can continue to do so. I had never used a Bernina before, and the stitch regulator is kind of amazing, though the cost is kind of amazing too. 


So yeah, I am very settled with the Horizon 7700 and we are getting along great and I think we will have a very long and productive relationship, but just between us, do I fantasize sometimes about what it would be like to come home to that Bernina every day? It’s okay to fantasize, no? 

Six months update:  Like all relationships, the early infatuation is over and I can now report some more sobering facts about this machine. 

A minor nuisance:  the needle threader broke about six weeks after I got the machine. Costs about eight dollars to replace and not a big deal, but a nuisance. 

More disconcerting, the automatic plate converter busted. Twice. The little slip of metal on the top of the plate that slides back and forth to convert from straight stitch to zigzag is very delicate, as is the spring mechanism on the underside of the needle plate. A  minor mishap with a pin or even nesting thread can pop off the spring, twist the black metal underside, and snap loose the sliding bit. Remove the whole thing carefully and hope that none of the small pieces are lodged in the bobbin case. The underside of the free arm removes with two screws and any sharp bits drop out with a blast of air. 

With a pliers it is possible to snip out the twisted remnants of black metal from the underside of the plate and then reinstall it and use it. The first time it broke I ordered a new needle plate. Forty dollars. I thought maybe I was just unlucky. This time I am thinking, better in theory than in practice, the whole plate conversion design. I wish instead the machine had two plates that were easy enough to pop in and out. Oh wait, is that how the Bernina works?

Also I am finding, as I think some others have reported, that piecing and other sewing on the machine is not as hundred percent reliable as I wished In fact the DC 2012 is better for piecing and attaching zippers and similar tasks. Something perhaps about the spacing of the feed dogs? Not really sure, but I spent a week back with the old machine, the first time the needle plate broke, and it was a bit of a revelation, how great the smaller machine worked.

For quilting the 7700 so far continues to perform as wonderfully as it did the day I got it home.  But I do think that a machine at this price point should ideally perform more consistently across all its functions. And especially that the needle plate is a good idea that turns out to be a bad idea.


7 comments:

Vivienne Crudeli said...

I have owned the Horizon 7700 for a year now. As a quilting machine it is excellent, althougth Accufeed lever gets in the way at times and is a bit difficult to change the feet.
As a sewing machine I am not so happy. if sewing cotton or finer items, the feed dogs don't feed fabric through and threads end up nesting at the back-I have tried a leader scrap as well. I also have problems with hemming jeans and the bulky seams - it doesn't seem to want to feed through even with a Jean a majig. The feeddogs seem to have a problem. I have serviced the machine and the Janome service person said it was fine!!.

I should have kept my old Janome as a regular sewing machine bah, hah.

Anonymous said...

Thank you for the tip on the converter plate issue. I'm happily back to sewing.

Marion said...

I've had my 7700 for four and a half years and it is used mainly for piecing. I did use it extensively for three years for FMQ but got the Janome Artistic SD-18 last year.
I love my 7700, quirks and all. Right now the main quirk is the top thread drawing up and out of the needle when I use the cutter.
I had to replace the needle plate once and my dealer told me not to use the APC plate converter cause it was troublesome. The mother board also went, just before warranty end, so it was covered. My dealer said there had been a bad batch of motherboards giving trouble. Fortunately I used the machine enough it went during the warranty period and I got another year warranty in the new board.
I recommend anyone using it for FMQ to get the ruler foot that attaches on the FMQ foot. Really fun to use.

Anonymous said...

Anonymous said
I have had my 7700 for 5 years and basically it has served me well...however, there have been some frustrations...the bunching of (nesting) of threads, the feed dogs that have difficulty sewing through 2 thicknesses of denim,(my 30 yr old Janome will go through many thicknesses of denim) and the plate converter has been a huge irritation
I have had the machine for 5 years and did not think that I would be spending $400 on a motherboard (plus labor) as apparently the first 2 years of the warranty will
cover the electronics and after that, the next 15 years, the warranty covers only bolts and screws and minor irritations. I certainly hope that the new motherboard
will have at least a 2 yr warranty....I will never buy another Janome (although I will keep my old one which does not allow me to do free motion quilting)

Unknown said...

How do you change the monagram letter not to spread out

Unknown said...

Yvette said: I bought my Janome 7700 Horizon three years ago. At first, I was pleased with the performance. I have done quite a few free motion quilts of various sizes and I made a quilt bible using all of the embroidery stitches. I have experienced issues with bobbin winding as the bobbin sometimes does not wind perfectly. I have broken my needle plate (APC) & bought a replacement. Free motion quilting with the new APC plate has been a huge headache as it tends to catch the bottom thread when moving the quilt in a forward direction. The bottom thread catches making a loop. I was frustrated with this process that I changed back to my old APC plate (the broken one) just to finish the quilt top. I have to redo the areas of thread that loops on the back side. This process is so frustrating & I would like to sell the 7700 horizon. I am not happy about the Janome 7700 Horizon. The technician mentioned putting the APC plate back on
as the tension could go out.
Also, this has happened to me a few times now. When I have to switch from quilting to regular sewing, the tension is all off. therefore, I take the machine in to the service center to tune up. What am I suppose to do as a new machine is expensive even with the Horizon as a trade in. I am happy to pull out my Baby Lock Pro line & sew what I need to sew. I will never buy another Janome.

Anonymous said...

You may be interested to know that this machine is designed to be used for a couple of hours a week ! ! ! I got this machine as soon as it came out. I told the salesman I needed a workhorse capable of 10 hrs a day at times - this was what he suggested.

After a year, I returned it to the shop for it's first (free) service and they had to return it to Janone for specialised cleaning. Janome said they had never seen such a mess of fluff and thread inside. Rather than accept I had been mis sold a machine for my requirements, I was well and truly told off for using the machine for more than 2 hrs a week.

I did ask, what type of person (idiot) would spend all that money on a machine and not use it?

I still have it and it's ok for some tasks. I have an overlocker and vintage machine for heavy work too.